1. SUBJECT OF THIS USER AGREEMENT

1.1. This User Agreement (hereinafter the "Agreement") governs the relationship between "DILDORA-F" Private Enterprise, legal address: 100128, Republic of Uzbekistan, Tashkent, Shaykhontokhur district, Labzak massif, next to house 22, a legal entity registered and operating under the legislation of the Republic of Uzbekistan and acting as the administrator (hereinafter the "Administrator") of the website www.cinerama.uz and the CINERAMA portal (hereinafter the "Portal"), and you (hereinafter the "User") regarding the use of online content (hereinafter the "Online Content"), access to which is provided through the Portal.

1.2. A User is any individual who uses the Online Content on a paid basis after registering on the Portal.

1.3. In concluding the Agreement, the Administrator proceeds from the presumption that the User has the skills necessary to operate terminal equipment.

1.4. The Online Content gives Users access to view and/or listen to the Content, as well as the ability to use other services in real time through the Website and/or the Portal, available on devices connected to the Internet (hereinafter the "Devices").

1.5. Content means audiovisual works, musical works, phonograms, videograms and other materials, access to which is provided to Users through the Portal.

1.6. This Public Offer and its appendices have been developed on the basis of the Rules for the Provision of Telecommunication Services approved by Order No. 208-mkh of the Minister for the Development of Information Technologies and Communications of the Republic of Uzbekistan dated 30.06.2020 (registered by the Ministry of Justice under No. 3275 on 30.06.2020).

1.7. If, as a result of providing the Services, the Administrator gains access to the User's personal data, the User guarantees their consent to the receipt, transfer and processing of their personal data in accordance with the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547 dated 02.07.2019, including Article 18 of Chapter 4 of that Law, and other regulatory legal acts adopted in pursuance thereof (hereinafter the "Personal Data Legislation").

2. RIGHTS, OBLIGATIONS AND GUARANTEES OF THE USER

2.1. The User's use of the Portal or any of its services, and viewing and/or listening to the Content, constitutes the User's unconditional consent to all provisions of this Agreement, including all its amendments and additions, and unconditional acceptance of its terms. If the User disagrees with any of the terms of this Agreement, the User must stop using the Portal.

2.2. The User undertakes to use the Portal for personal, non-commercial purposes only, to comply with the terms of this Agreement, and not to violate the rights and legitimate interests of the Administrator and/or the Content right holders.

2.3. The User undertakes to read the terms of this Agreement and to monitor any changes to them independently. Continued use of the Portal after any amendments and/or additions to the Agreement means the User accepts such amendments and/or additions. The User's unawareness of the current terms of the Agreement does not release the User from the obligations provided for by the Agreement or from liability for their non-performance and/or improper performance.

2.4. The User undertakes to:

• 2.4.1. Read the tariff plans and other accompanying information before starting to use the Services;
• 2.4.2. Maintain a positive balance on the Personal Account by making the necessary advance payments on time;
• 2.4.3. Inform the Administrator of any malfunctions in a timely manner;
• 2.4.4. Take appropriate organizational and technical measures to protect information resources and to prevent the dissemination of information containing calls for a violent change of the constitutional order, propaganda of war, violence and pornography, incitement of religious and ethnic hatred, infringement of human honor and dignity, and other information whose dissemination is prohibited by the current legislation of the Republic of Uzbekistan;
• 2.4.5. The User may also bear other obligations in accordance with the legislation of the Republic of Uzbekistan;
• 2.4.6. Be responsible for regularly checking the Portal for changes. Continued use of the services after 15 (fifteen) calendar days following notification of changes to the current provisions of the Agreement and its Appendices constitutes unconditional acceptance of those changes.

2.5. The User hereby confirms that they have reached the minimum age permitted in their country for viewing the relevant Content and for making payments for viewing Content in the cases provided for by the Administrator.

2.6. The User guarantees that, when using the Portal, they do not and will not take any actions aimed at circumventing technical means of protection against unauthorized use of the Online Content, viewing/listening to or copying the Content, or any other actions aimed at altering the functional characteristics of the Portal or destabilizing its operation.

2.7. The User has the right to:

• 2.7.1. Choose the method of paying the Portal tariff entirely at their own discretion;
• 2.7.2. Submit claims in the manner established by the Agreement;
• 2.7.3. Change the Tariff/tariff plan;
• 2.7.4. Receive detailed information on the history of payments, debits and the remaining balance on the Personal Account (only upon notifying the Administrator on a working day);
• 2.7.5. The User may have other rights provided for by the legislation of the Republic of Uzbekistan.

3. RIGHTS, OBLIGATIONS AND GUARANTEES OF THE ADMINISTRATOR

3.1. The Administrator undertakes to:

• 3.1.1. Open access to the Online Cinema for the User in the manner and on the terms provided for by the Agreement;
• 3.1.2. Take the necessary organizational measures to protect the User's personal data and comply with other legal requirements for ensuring the confidentiality of information about the User;
• 3.1.3. Notify the User of changes to the Tariff Price List by posting information on the official website at least 15 (fifteen) days before the changes take effect;
• 3.1.4. Notify the User on the Portal of scheduled technical works, stating the start date and time and their duration, at least 24 (twenty-four) hours before they begin;
• 3.1.5. Accept the User's online requests to fix malfunctions on devices and fulfil such requests within 72 hours of receipt, unless prevented by force majeure circumstances;
• 3.1.6. Posting announcements on the Portal constitutes proper performance by the Administrator of its obligation to inform the User.

3.2. The Administrator has the right to:

• 3.2.1. Take any actions not contrary to the current legislation applicable to the Agreement in order to prevent unauthorized access to the Portal and the Content placed on it, destabilization of the Online Content, and other actions that violate the rights and legitimate interests of the Administrator and/or the Content right holders;
• 3.2.2. Offer loyalty programs, promotions and incentive offers for Online Content Users; details are available in the Online Cinema interface and/or the User's account;
• 3.2.3. Cancel the User's bonuses in part or in full at any time at its own discretion and without explaining the reasons to the User;
• 3.2.4. Amend and supplement the Agreement, the terms of loyalty programs, the availability of gifts, the requirements for access to Content, etc. at any time at its own discretion, informing the User by posting an announcement on the Portal at least 15 (fifteen) calendar days before the changes take effect;
• 3.2.5. Refuse to provide services until the User has paid 100% of the Initial Payment or the monthly Subscription Fee for the services in advance.

4. LIABILITY OF THE PARTIES. LIMITATION OF LIABILITY

4.1. In the event of non-fulfilment and/or improper fulfilment of the terms of this Agreement, the Party that committed the breach shall be liable in accordance with the current legislation applicable to the Agreement. The Party at fault for non-performance and/or improper performance of its obligations under this Agreement shall compensate the other Party for all documented losses caused by such non-performance and/or improper performance.

4.2. The Administrator has the right, at any time and at its own discretion, to suspend, restrict or terminate the User's access to the Portal or to its individual services, including but not limited to cases where the User violates the terms of this Agreement or the current legislation applicable to it, and where the Administrator has grounds to consider the User's actions to be in bad faith, aimed at disrupting the operation of the Portal and/or capable of violating the rights and legitimate interests of the Administrator and/or the Content right holders, harming their business reputation, and the like. If access to the Online Content was terminated, restricted or suspended through the User's fault, including as a result of the above actions, the money paid by the User for access to paid Content shall not be refunded. The Administrator is not liable for any damage that such actions may cause to the User.

4.3. The User is solely responsible for their actions related to the use of the Online Content.

4.4. The User understands and agrees that:

• 4.4.1. Access to the Portal, including the Content and other services, is provided "as is", and the Administrator does not guarantee that they will meet the User's expectations;
• 4.4.2. When the "Auto-renewal" function is activated in the payment section, the corresponding tariff amount will be debited from the User's account monthly until the User disables the function before the debit date;
• 4.4.3. If access to the personal account is lost, the "Auto-renewal" function may be disabled by the Administrator within half a working day from the moment the User contacts the Administrator, and only if the User provides their personal data. The User's financial statements for the days elapsed since Auto-renewal was activated are binding, and the Administrator will complete this process within the above period;
• 4.4.4. When the personal account is topped up from third-party applications (for example, Payme), the payment may be cancelled and the corresponding amount returned by the Administrator to the same personal account, but only if the User reports this within one hour after the payment;
• 4.4.5. The Administrator is not liable to the User for the substance of the Content or of other information placed in the Online Content by the Administrator. The right holders bear full responsibility for the substance of the Content;
• 4.4.6. The Administrator is not liable for any technical failures, delays in processing or transmitting data, delays in receiving payments for paid access to Content, or the safekeeping of the User's login and password. The Administrator does not guarantee error-free and uninterrupted operation of the Portal and, by default, is not liable for damage caused to the User by hardware or software failures on any side.

4.5. The Administrator is not liable:

• 4.5.1. For losses incurred by the User as a result of using the Services through no fault of the Administrator;
• 4.5.2. For malfunctions outside the Administrator's control, including interruption of the signal due to a power outage on trunk lines;
• 4.5.3. For interruptions in the provision of services to the User due to technical reasons and force majeure circumstances lasting less than 60 (sixty) minutes.

4.6. The User is liable:

• 4.6.1. For fulfilling their obligations in accordance with the current legislation;
• 4.6.2. For all unlawful actions taken using the services, and for their consequences;
• 4.6.3. For keeping their Authentication data confidential and protecting it from third parties, and for any consequences that may arise from the disclosure and/or unauthorized use of the Authentication data.

4.7. The Administrator may stop providing services to the User and terminate the contract unilaterally in the following cases:

• 4.7.1. The User's violation of the terms of the Agreement and its Appendices;
• 4.7.2. Use of the services received for unlawful or commercial purposes;
• 4.7.3. Detection of fraud or attempted fraud by the Subscriber.

4.8. If the Agreement is terminated on the grounds specified in this clause, the money remaining on the User's personal account shall be recognized by the Parties as a penalty for the User's breach of the terms of use of the Services and shall not be returned to the User.

4.9. The Administrator may refuse to transmit any information whose dissemination contradicts the legislation of the Republic of Uzbekistan.

4.10. The Administrator may restrict the provision of the Service or terminate the contract if it identifies a debt under the contract.

4.11. The Administrator may have other rights provided for by the legislation of the Republic of Uzbekistan.

4.12. The Administrator undertakes to provide the User with information and advice on using the Service; however, the Administrator is not liable for the User's actions if they do not correspond to the information and advice provided by the Administrator.

4.13. The User is solely responsible for the substance, accuracy and lawfulness of the information the User transmits using the services.

5. PROVISION OF ACCESS TO CONTENT

5.1. Subscription Access means the Administrator granting the User access to a list of Content units determined by the Administrator during the term of the Subscription Access, in accordance with the rules, restrictions and technical requirements set out in this Agreement.

5.2. If the provision of services is interrupted through no fault of the User, the Administrator extends the validity of the subscription fee for the corresponding period.

5.3. For calculating the billing period, the individual debit date is set on the day of connection. If the provision of the Services is interrupted, including due to late payment for the Services, the individual debit date is moved to the date of reconnection after payment for the Services.

5.4. The Services are paid for in the national currency. The Administrator is not responsible for the timely crediting to the User of bank transfers received in the Administrator's settlement account with payment details that do not allow the User and the contract to be clearly identified.

5.5. Paid access to Content may be provided to the User provided the User pays the corresponding fee for such access, unless otherwise provided by loyalty programs, promotion terms and the like.

5.6. Paid access to Content may have different prices. The price of paid access to Content, payment methods and other payment terms are indicated in the relevant sections of the Portal interface.

5.7. Payment for access to paid content (on subscription, rental or purchase terms) is made in Uzbek soums and only through the payment systems available on the Platform. The list of available payment systems is set by the Administrator at its own discretion and may be changed by the Administrator at any time without notifying the User.

5.8. The Administrator may restrict simultaneous viewing of paid Content from several Devices.

5.9. When the paid access period expires, the Content becomes unavailable to the User.

5.10. Any balance on the personal account will be cancelled in favour of the service if it is not used within 90 days.

5.11. For payments by bank card, refunds are made only to the card from which the original payment was made, and only by agreement with the Administrator.

5.12. Access to paid Content is provided on no more than three Devices at the same time.

5.13. The list of paid Content available by subscription, rental or purchase, as well as Content available for free viewing, may be changed by the Administrator at any time without notifying the User.

5.14. When access to the services is terminated, the Administrator is not responsible for notifying or not notifying any third parties that the User has been denied access to the services, or for any consequences of such notification or its absence.

6. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

6.1. The legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it.

6.2. However, we will normally collect personal information from you only where we need it to perform a contract with you; where the processing is in our legitimate interests and does not violate your rights; or where we have your consent to do so.

6.3. We have a legitimate interest in using our Services and communicating with you as necessary to provide these Services, for example when responding to your requests, improving our platform, carrying out marketing activities, and detecting or preventing unlawful actions.

6.4. In some cases, we may also have a legal obligation to collect personal information from you, or may need other personal information to protect your interests or those of another person.

6.5. If we ask you to provide personal information in accordance with legal requirements or this Agreement, we will make this clear at the relevant time and tell you whether providing your personal information is mandatory or not (and inform you of the possible consequences if you do not provide it).

7. THIRD-PARTY SERVICES

7.1. You may access other third-party services through the Services, for example by clicking links to those third-party services within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we recommend that you read their privacy policies carefully.

7.2. When using the Portal, the User undertakes not to post on it, and not to use it to receive, send or distribute through it, the following Information:

• 7.2.1. Information that is defamatory or insulting, that discredits or humiliates the honor and/or dignity of third parties, or that contains threats;
• 7.2.2. Information that violates the rights and legally protected interests of third parties;
• 7.2.3. Information that violates citizens' rights to privacy and public order;
• 7.2.4. Information that promotes discrimination against people on racial, ethnic, sexual, religious, social status or other grounds;
• 7.2.5. Information that promotes and/or calls for a change of the constitutional order, the unleashing of war, religious, racial or interethnic hatred, contains attempts to incite hostility or calls for violence, or infringes the rights of minorities;
• 7.2.6. Information containing pornographic materials or other materials offensive to morality;
• 7.2.7. Information containing extremist materials;
• 7.2.8. Information offending the religious feelings of citizens;
• 7.2.9. Information damaging the business reputation of the Portal Administration and third parties;
• 7.2.10. "Commissioned" information, i.e. information created in someone's interests that do not correspond to the purposes for which the Portal was created;
• 7.2.11. Not to post on the Portal, or send anywhere through the Portal, any other Information that does not comply with the legislation of the Republic of Uzbekistan and/or the Agreement;
• 7.2.12. Not to distribute on or through the Portal computer viruses or other computer code, files or programs designed to disrupt, modify, block, destroy or restrict the functionality of any computer or telecommunication equipment or programs, or to gain unauthorized access, as well as serial numbers for commercial software products and programs for generating them, logins, passwords and other means of gaining unauthorized access to the Portal or to paid resources on the Internet;
• 7.2.13. Not to disrupt the normal operation of the Portal;
• 7.2.14. Not to distribute and/or use any computer programs, robots ("spiders") or other automated algorithms and methods aimed at downloading (collecting), unlawfully transferring, copying, blocking, modifying or destroying Information and Databases, or at circumventing restrictions set by the Portal Administration in the Portal settings;
• 7.2.15. Not to post or otherwise use on the Portal Information protected by intellectual property legislation (including but not limited to information concerning patents, trademarks, copyright and/or related rights), or other legally protected Information, without the relevant rights and permission of its right holder. In the event of a dispute, the burden of proving that the Information posted by the User does not infringe anyone's rights lies with that User;
• 7.2.16. Not to post or distribute advertising on the Portal without the prior consent of the Portal Administration;
• 7.2.17. Not to collect, store, distribute or otherwise process the Personal Information of other Users;
• 7.2.18. Not to post on the Portal links to other Internet resources whose content contradicts the legislation of the Republic of Uzbekistan and/or the Agreement;
• 7.2.19. Not to distribute on or through the Portal chain letters, Internet money-making schemes, pyramid schemes, multi-level marketing, e-mail businesses and other spam;
• 7.2.20. When registering on the Portal, not to provide false Personal Information about oneself, not to register or act on the Portal on behalf of another person who exists or has existed, not to provide the personal information of third parties, and not to use any forms or methods of unlawful representation of third parties;
• 7.2.21. Not to take actions through the Portal aimed at extortion or obtaining money, under any pretext, from other Users and/or third parties;
• 7.2.22. Not to promote or induce the use of narcotic and psychotropic substances, and not to involve anyone in prostitution through the Portal;
• 7.2.23. Not to facilitate or commit, using the Portal, any other unlawful actions that contradict the legislation of the Republic of Uzbekistan and/or the Agreement.

7.3. The Portal Administration may, at its own discretion, refuse to post, delete and/or edit Information posted on the Portal by the User if it is off-topic and/or negative in nature.

7.4. The Portal Administration gives the User the opportunity to post Information on the Portal and use the Portal's services. The Portal Administration bears no responsibility for the accuracy and lawfulness of the Information posted on the Portal by Users.

7.5. The Portal Administration does not check, and has no technical or practical ability to check, all Information posted by the User on the Portal for compliance with the legislation of the Republic of Uzbekistan and the provisions of the Agreement, since such checks would make the Portal's operation impossible. However, the Portal Administration may do so at any time at its own discretion if there are relevant doubts.

7.6. A link to any website, product, service or any commercial or non-commercial information posted on the Portal by the User or as advertising does not constitute an endorsement or recommendation of those products (services) by the Portal Administration.

8. SECURITY

8.1. Cinerama.uz strives to protect your information. To this end, we use various technologies and security measures designed to protect information from unauthorized access, use or disclosure. The measures we use are intended to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

8.2. Termination of the contract does not release the parties from liability for its breach.

8.3. Losses caused are recovered from the guilty party in addition to the penalty and may include lost profit (income not received).

8.4. If force majeure circumstances affecting the Administrator last for more than 30 consecutive days, the Administrator has the right to refuse to perform its obligations under the Agreement by posting the relevant information in the office and on the Portal.

8.5. In the event of disputes related to the performance of the Agreement, the Parties shall make every effort to resolve them in pre-trial (claims) proceedings. In accordance with the law, court costs incurred by both parties shall be paid by the participants in proportion to the amount of the claims satisfied.

8.6. In the event of any disputes or disagreements related to the performance of the Agreement, the Parties shall make every effort to resolve them through negotiations between the Parties.

8.7. If disputes are not resolved through negotiations, they shall be resolved by the competent court in the manner established by the current legislation of the Republic of Uzbekistan.

8.8. The Agreement is concluded for an indefinite period, and all its terms remain in force until one of the parties expresses a wish to terminate it in the manner set out in the Agreement.

8.9. The Administrator refunds money to the User by transfer to the User's bank card or to the User's personal account on the Platform in the national currency of the Republic of Uzbekistan.

9. DATA STORAGE

9.1. We store the personal information we receive from you when we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

9.2. If we have no legitimate business need to process your personal information, we will delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will store your personal information securely and isolate it from any further processing until deletion becomes possible.

10. ACCESS

10.1. If you are a registered user, you can access certain information associated with your Account by logging in to our Services (where applicable).

10.2. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or deleting your information. The information you provide may be periodically archived or stored by us in accordance with backup processes carried out in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited if such access and correction could: prevent Cinerama.uz from fulfilling a legal obligation; prevent Cinerama.uz from investigating, bringing and maintaining claims; result in the disclosure of personal information about a third party; or result in a breach of contract or the disclosure of trade secrets or other commercial information belonging to Cinerama.uz or a third party.

11. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION

11.1. If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by sending an email to cineramakino@gmail.com.

11.2. In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request the transfer of your personal information. Again, you can exercise these rights by sending an email to cineramakino@gmail.com.

11.3. You have the right to opt out of the marketing communications we send you at any time. You can exercise this right by clicking the "unsubscribe" or "opt out" link in the marketing emails we send you. To opt out of other marketing communications, please contact us by email at cineramakino@gmail.com.

11.4. Similarly, if we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we carried out before the withdrawal, nor will it affect the processing of your personal information carried out on lawful grounds other than consent.

11.5. You have the right to lodge a complaint with a data protection authority about the collection and use of your personal information. For more information, please contact your local data protection authority.

11.6. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection legislation.

12. YOUR CHOICES

12.1. You can use some features of the Services without registering, thereby limiting the type of information we collect.

12.2. You can opt out of receiving marketing emails. To do so, simply follow the instructions at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related or similar purposes.

12.3. Many browsers allow you to disable cookies, which can prevent your browser from accepting new cookies or allow you to accept cookies selectively. Please note that if you choose not to accept cookies, some features and personalization of our Services may no longer work for you.

13. AGE RESTRICTIONS

13.1. By registering and using the Services, you confirm that you are at least 13 years old and have reached the age at which you may independently enter into contracts in your country. Cinerama.uz does not knowingly collect information from children under 13. If you learn that a child has provided us with personal information in breach of this Privacy Policy, you can notify us at cineramakino@gmail.com.

14. CHANGES TO THIS PRIVACY POLICY

14.1. This Privacy Policy may change from time to time. All changes will be published on our websites. If we materially change the ways in which we use or transfer personal information previously collected from you through our Services, we will notify you through our Services, by email or by other means.

15. CONTACT US

15.1. If you have any questions or concerns about this Privacy Policy, please write to us at cineramakino@gmail.com.